Privacy Policy
How we protect and handle your personal information at Makfull
Information We Collect
When you interact with our database administration education platform, we collect various types of information to provide you with the best learning experience. This collection happens through different touchpoints during your educational journey.
Registration Information
Your name, email address, phone number, and educational background when you enroll in our programs.
Learning Progress Data
Course completion rates, assignment scores, quiz results, and time spent on different modules.
Technical Information
IP address, browser type, device information, and how you navigate through our learning platform.
Communication Records
Messages you send us, support requests, feedback forms, and any other correspondence.
How We Use Your Information
Your data serves specific purposes that directly benefit your learning experience. We don't use it for unrelated marketing or sell it to third parties. Here's exactly what happens with your information:
- Delivering course materials and tracking your progress through our database administration curriculum
- Providing personalized feedback on your SQL queries and database design projects
- Sending you important updates about course schedules, new content, or platform changes
- Improving our teaching methods based on how students interact with different topics
- Responding to your technical support requests and educational questions
- Maintaining secure access to your learning dashboard and course materials
Data Storage and Security
We take protecting your information seriously. Our servers are located in secure data centers with multiple layers of protection. Your learning data is encrypted both when it's stored and when it travels between your device and our servers.
Security Measures
We use industry-standard encryption protocols, regular security audits, and restricted access controls. Only authorized team members who need access for educational support can view your data. We also maintain regular backups to prevent any loss of your learning progress.
Data Retention
We keep your course data for five years after you complete your program, allowing you to access your certificates and portfolio projects. If you request deletion earlier, we'll remove your personal information while keeping anonymized learning analytics to improve our courses.
Your Rights and Controls
As a student with us, you have several rights regarding your personal data. These aren't just legal requirements – they're practical tools you can use to control your information.
Access Your Data
You can request a complete copy of all personal information we have about you, including your learning progress, grades, and communication history.
Correct Information
If any of your personal details are wrong or outdated, you can ask us to fix them. This includes your contact information, educational background, or career goals.
Delete Your Account
You can request complete deletion of your personal data, though this means losing access to your course materials and certificates permanently.
Limit Processing
You can ask us to stop using your data for certain purposes, like educational research or course improvement analytics, while keeping your learning account active.
Data Portability
You can request your learning data in a portable format if you want to transfer your educational records to another platform or institution.
Third-Party Services
Our learning platform integrates with carefully selected third-party services to enhance your education experience. We've evaluated each partner's privacy practices before integration.
Educational Tools
We use specialized database software providers and coding environment platforms. These services may process your technical exercises and project submissions to provide real-time feedback on your SQL queries and database designs.
Communication Services
Email delivery services help us send you course updates and learning reminders. Video conferencing tools enable live instruction sessions and one-on-one mentoring calls with our database experts.
Analytics and Improvement
We use privacy-focused analytics tools to understand how students navigate our courses and where they might need additional support. This data is anonymized and helps us create better learning experiences.
International Data Transfers
Since we serve students internationally, your information may be processed in different countries. When this happens, we ensure the same level of protection follows your data wherever it goes.
We use standard contractual clauses approved by the European Commission for any data transfers outside the European Economic Area. Our cloud storage providers maintain equivalent security standards regardless of server location.
Cookies and Tracking
Our learning platform uses cookies to remember your login status, save your progress through courses, and personalize your dashboard. Most of these are essential for the platform to work properly.
- Essential cookies keep you logged in and remember your course progress
- Analytics cookies help us understand which learning materials are most effective
- Preference cookies remember your settings like video playback speed and notification preferences
You can control cookie settings through your browser, though disabling essential cookies will limit platform functionality.
Changes to This Policy
We review and update this privacy policy annually or whenever we make significant changes to our data handling practices. When updates happen, we'll notify you via email and post the new version on our website.
If changes affect how we use your existing data, we'll ask for your consent before implementing them. You'll always have the option to review new terms before continuing with our services.
Privacy Questions?
This privacy policy is effective as of January 15, 2025, and was last updated on January 15, 2025.